FAQ

Return Policy 
  • Not 100% satisfied with your purchase? No problem - Refunds available within USA and Canada.
    • Please note, there is a flat return shipping fee of $20 USD that will be deducted from your return amount. 
  • Unfortunately, at this time, we do not offer returns outside of North America.
    • Garment must be unworn, unwashed, undamaged and in all original packaging

    • You have 14 days from when you received the order to make a return. Refunds will be made to the original payment method within 7 days of us receiving your return.

    • If you would like to initiate a return, please click here. 

    • Upon completion of the return form, you will receive a return label. Please allow up to 2 business days for this.
    Shipping 
    • Once you place an order, you can expect it to ship out in 2 business days.
    • International Shipping: Please note, you may owe additional customs and fees upon delivery, this is unfortunately out of our control.

    Problems with the order, Changes and Cancellations

    • Let us know! Send us an email at lalapine.ca@gmail.com, or shoot us a message on instagram. 

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